Ticket redemption machines

!!! Tickets for ticket redemption with custom logo available. MORE INFO !!!

We are Europe's only producer of tickets for ticket redemption machines.

When tickets get jammed in the dispenser and the score differs from what is shown on the ticket, the redemption process begins to slow down the entire facility. The queue grows, employees have to count manually, and instead of uninterrupted fun, players are forced to take a break from their game. This is precisely when it becomes clear that the problem lies not with the game itself, but with the entire ticketing system.

Well-chosen tickets, redemption machines and a prize collection point streamline this process and reduce time loss. We supply tickets for prize-winning machines and standard machines, including tickets featuring your own logo, and the whole set-up can be complemented by a prize display cabinet and prizes. This set works well in arcades, amusement parks and family entertainment areas, which require a smooth service experience.

How does efficient ticket redemption work?

Efficient ticket redemption means that a paper ticket is correctly dispensed by the machine, counted accurately and quickly converted into credits or a receipt. Ticket redemption machines, such as the Ticket Eater and WOW Ticket Eater, collect tickets, count them using optical sensors and print a receipt. For the operator, this means fewer errors and shorter queues during peak hours.

What tickets, machines and prizes are included in the range?

The range includes tickets for prize-winning machines, tickets for standard machines, and versions featuring your own logo. As the only manufacturer in Europe, we produce these tickets locally, so we control the paper, perforation and format of the ready-to-load slips. This reduces paper jams in dispensers and improves compatibility with ticket-dispensing and counting equipment.

Solutions can be adapted to machines from various segments:

• arcade and sports games like Bank a Ball, Lane Master Xtreme, Jetball Alley, Quick Drop and Ace Striker 4PL
• family and licensed games like Minions, The Addams Family, Godzilla vs. Kong, Crossy Road, The Smurfs and Popeye

A prize display cabinet – a closed display of prizes – organises the collection of winnings and enhances their perceived value in the player’s eyes. The display can be supplemented with prizes ranging from rubber ducks to teddy bears. If you wish to match tickets and prizes to specific models, please send us a list of machines and we shall prepare a consistent set.

Why do the properties of a paper ticket matter?

The ticket redemption system does not rely on just any roll of paper. A paper ticket must have consistent dimensions, a clean cut and the correct perforation, as the operation of the optical sensors in the dispensers and counters depends on these parameters. If the parameters are inconsistent, the machine may dispense the wrong number of tickets or stop dispensing altogether.

What features should a ticket redemption system have?

A ticket system should be reliable in everyday use and easy for staff to operate. It is not just the game that matters, but also the quality of the ticket slips, clear printing, compatibility with dispensers and the continuity of supply during periods of increased footfall. 

The following features help to eliminate the most common problems:

• repeated perforation, which makes it easier to tear off and count tickets correctly
• precise die-cutting, i.e. accurately cutting out the shape of the ticket
• a consistent slip format that fits the machine’s feed path
• a clear print with your own logo that strengthens the facility's brand

Quality standards, safety and purchasing decision

Quality standards in ticket redemption are simple. Tickets must have consistent specifications, machines must count without errors, and points must be redeemed for prizes without disruption. Safety here means process control, fewer manual corrections and predictable work of the entire back-office system, from the machine to the prize counter.

Operators choose this model when they want specific results:

• shorter player service time once a game has ended
• fewer jams and incorrect ticket counts
• a consistent brand image thanks to tickets featuring their own logo
• easier expansion of their offer to include new games and prizes

Contact the team at Magic Play – distribution, production and servicing of amusement machines if you wish to streamline ticket redemption at a new or existing facility and select tickets, a prize display cabinet and prizes to suit your footfall levels.

An efficient ticket redemption system

A well-chosen ticket redemption system speeds up service, reduces counting errors and shortens queues after a game has ended. Ticket redemption machines, suitable paper tickets and a prize display cabinet are key factors, working together to streamline the redemption of points for prizes. Consistent perforation, precise die-cutting and a standardised ticket format minimise paper jams in the machines and ensure correct operation of the optical sensors. Tickets featuring the operator’s own logo, in-house production and prizes tailored to the machines help the operator streamline service and strengthen the facility’s brand.